Managed IT services gives businesses 24hrs monitoring and management of their entire network or select systems.
The continuity of your business should be paramount. Your IT Network is the backbone of your business. Network security and data backups should not be left as a “when I get to it” task, or your company’s “to-do” list in spare time. You could be putting your business at risk in the event of a disaster or audit. A Network is a complex arrangement of hardware and software that, when working properly, enables lighting fast communications, unchains you from the office, and provides a competitive advantage.
The same can be true if the documentation on your IT procedures is sketchy, making it difficult to reproduce the procedures or to troubleshoot. SCN Solutions, will install industry-recognized best practices so your business is protected. At SCN, we understand Network Management.
Network Management Encompasses:
- Certified Microsoft, Dell, Cisco, and Apple technicians
- Desktop Support (Hardware and Software)
- Maintenance Plans for Desktops and Servers
- Remote and Onsite Backup
- Enterprise Application Management (ERP, Accounting, Office, Databases)
- Terminal Services Remote Desktop
- Exchange Server, and Microsoft SQL Server
Compatible with Internal IT teams or fully outsourced
Basic Services Included in all plans
- Unlimited Support: Unlimited remote and onsite troubleshooting for Desktops, Laptops, Servers, Smartphones, Printers, and other devices.
- Proactive Maintenance: We routinely back up, patch, and secure your system, data, and applications - detecting problems before they impact your team.
- 24x7x365 Monitoring: We keep a watchful eye on your systems year-round, so if a problem arises our team can immediately remedy the situation.
- Account Management: Along with having access to our entire support team we provide dedicated Account Managers to help manage any projects, business consulting, special requests, or customer service matters for complete customer support & satisfaction.
- Vendor Management: we work directly with your technology vendors so you don’t have to. This frees you and your team to focus on managing Your Business - not your vendors.